Mightyape Australia is an online store selling books, games, movies and more. The store prides itself on great customer service and provides 24-hour email support. Mightyape Australia sells over 6million products and tries to offer the best prices on them all. The company lists its core values on the site and they include being honest, putting customers first and keeping it real.
Mightyape Australia is a popular online store for all your movie and gaming needs and much more.
Price – 8/10
Mightyape Australia is very competitively priced with many products significantly cheaper than on similar websites. The store offers to try and price match as many items as possible and on every product description page there is an “Ask Us To Beat It” link. If you click on the link the price comparison is made by a member of staff and if it is accepted, Mightyape Australia will send you an email with a link to click for your cheaper price.
When you sign up for the Mightyape Australia mailing list, the store will send you exclusive offers and promotional codes. There is a Specials and Offers page that is updated daily at 10am with new specials. Some items are discounted by up to 80%, so you are sure to find a bargain.
Delivery Policies – 8/10
Mightyape Australia uses Australia Post eParcel for all standard deliveries and both signature and non signature options are available. Standard delivery costs $4.99 Australia wide and takes between 3-9 business days, depending on your location. There is an express delivery option available via DHL Express. Express deliveries are delivered within 1–2 business days to metro areas but remote areas, including parts of Perth and most rural locations, take an extra day. Prices for express deliveries start at $4.99 and increases depending on location and the size and weight of your order. Online reviews for the Mightyape Australia delivery service are mostly positive.
Payment Methods – 10/10
Mightyape Australia accepts Visa, MasterCard, PayPal and bank deposits. Paying by bank deposit can delay your order by 2 days while the payment is being processed.
Reliability – 8/10
The store has many positive reviews for its delivery process but some customers advise of longer delivery times than stated and orders are not always securely packaged. The Mightyape Australia site is secured by up-to date technology to protect your personal information.
Returns – 7/10
Mightyape Australia has a “post paid” address so if you need to return your item you can do so for free. The store does not accept change of mind returns, but for faulty or not as described items the company advises you to contact Customer Services as soon as possible to arrange return.
Customer Service – 7/10
Mightyape Australia has received mixed reviews for its Customer Service Team. Some customers found them to be very helpful, others complained of slow service and issue resolution. You can contact the Customer Service department by calling the freephone number 1800 235 817 or through the online form on the contact page.
Mightyape Australia is a reliable online store that offers its customers real value for money across a wide range of products. The Mightyape Australia website is well laid out and its sales are very popular with customers. The store offers different delivery options for your convenience, but the addition of change of mind returns would be a big improvement to its policies.