eGlobal Digital Cameras Australia Review

eGlobal Digital Cameras Australia is an online store that sells electronic items such as cameras, phones, tablets and more. The headquarters of the store is in Hong Kong and it sources its merchandise from suppliers across the globe so it can get the best price and pass the savings on to its customers. All products on the eGlobal Digital Cameras Australia website are new and not refurbished and the website offers a 24 month warranty on all products.


Quick Facts




8.5 Total Score
eGlobal Digital Cameras Australia Review

eGlobal Digital Cameras Australia provides its customers with value for money and quick delivery.

Price
9
Delivery
9
Payment Method
9
Reliability
9
Returns
8
Customer Service
7
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Price – 9/10

eGlobal Digital Cameras Australia is a very competitively priced electronics website. When I compared the website’s prices to its competitors, it came out cheaper on every product. There is a clearance section and a deals section on the website with discounts of up to 50% off some items and coupons to use at the checkout. Even without the specials sections, you can find lots of bargains on the site and the extended warranty adds even more value to your product.

Delivery Policies – 9/10

eGlobal Digital Cameras Australia has a fantastic reputation online for its deliveries. Customers recommend the store for its quick and reliable deliveries and there are very few negative reviews to be found. You can choose from several delivery options and the cost of delivery depends on what you have ordered. eGlobal Digital Cameras Australia aims to dispatch all items within 1-2 days of the order being placed and delivery takes between 2-5 business days. There is a surcharge of $27.80 on all deliveries to areas courier companies define as remote.

Payment Methods – 9/10

eGlobal Digital Cameras Australia accepts Visa, MasterCard, American Express, PayPal and direct deposits. For payments over $1500 the website advises you to pay via PayPal or direct deposit, but PayPal is definitely the more secure option for a large transaction as there is built in protection.

Reliability – 9/10

eGlobal Digital Cameras Australia has all the standard security measures to keep your information protected, so you can be confident when paying through the site. The store has a great online reputation and it scores very highly across thousands of customer reviews.

Returns – 8/10

eGlobal Digital Cameras Australia operates a “14 Day Money Back Guarantee”. The store asks that you contact the Customer Service department within 14 days of receiving your order and it will advise you of the returns procedure. You must have proof of purchase and all original packaging to return an item to eGlobal Digital Cameras Australia. Unless the item is faulty or not as described, you are liable for the cost of returning your order.

Customer Service – 7/10

You can contact the eGlobal Digital Cameras Australia Customer Service Team through its contact page or through the live chat option on the bottom of the website. Live chat is available Monday to Friday 10am to 7pm AEST. I was disappointed to find that eGlobal Digital Cameras Australia does not supply a direct telephone number for its customers.

Summary

eGlobal Digital Cameras Australia offers a wide range of electronics at very competitive prices. The store has a great online reputation and it is known for its low prices and quick delivery. The company could improve its customer service by adding a phone number for queries and complaints.

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