Dadshop is a leading Australian based online gift store. The store was originally set up to sell men’s only gifts, but in 2013, began catering to women’s gift needs too. You can also buy gifts for children. Do you struggle finding the right gift for you friends and loved ones? Not at Dadshop. Products are grouped into categories based on the occasion, price, hobbies or personality of the recipient. This makes it easier for customers to purchase the right gift for the right occasion.
Dadshop caters for all your gift needs by selling a wide range of gifts for any occasion. The prices are competitive, orders are delivered fast and customer service is available for all your queries.
Price – 9/10
Dadshop’s prices are fair and the discounts are attractive. You can save up to 50% during sales. Prices include GST but do not include shipping charges. The shipping charge is added to your order at the checkout. For those who are budget conscious, shopping based on price is available.
Delivery Policies – 9/10
Dispatch time from the warehouse is different for every product . Orders are delivered by Australia Post using either regular post of express post. Regular post will cost you $9.90. Orders arrive between 2-6 working days from time of dispatch. Express delivery is charged at $14.90. Orders are delivered within 1 working day after dispatch except to rural regions which may take longer. Goods under 1kg returned due to incorrect shipping address attract an extra reposting charge of $9.90. Goods over 1kg are quoted separately.
Payment Methods – 8/10
You can pay for your order using Visa, MasterCard, American Express, PayPal, Direct Deposit or Bank cheque.
Reliability – 9/10
Credit card information is protected using SSL encryption. Dadshop puts customers privacy first and does not share their information with others. The positive reviews that the store receives for delivery and customer service make it a reliable place to shop.
Returns – 7/10
Dadshop allows change of mind or returns within 30 days from the day the order was placed. You have to notify the store first within 7 days. The item must be in its original condition, unopened and unused. Replacement items are sent within 1-7 business days while refunds are credited into your account within 3-5 working days. It is important to note the following:
- The customer is responsible for postage costs.
- 10% restocking fee is charged for change of mind returns.
- For wrong size exchanges, a flat postage rate of $9.90 is charged, and the customer is responsible for the cost of return.
- Dadshop does not process monetary refunds for incorrect size returns.
- For wrong, faulty or damaged items, Dadshop absorbs the shipping fee to a maximum of $15. Any shipping fee above that will be covered by the customer.
Customer Service – 9/10
Dadshop’s customer service team is available Monday -Friday, 9am – 5pm (Sydney time). You can either call 1300 88 23 83 or live chat during these times. For email, fill in the form on the store’s website. For those who wish to return items, the postal address is indicated. The store receives positive feedback for customer service. In the online reviews an actual customer commended the shop for great customer service.
Dadshop sells a wide range of gifts for men, women and children. The store’s products are grouped into categories making it easy for customers to purchase gifts based on occasion, price, hobbies or personality of the recipient. The positive reviews on customer service and delivery are a plus for Dadshop. However, it is important to read the returns policy before returning an item to the store.