Amazon Australia is an online retailer of ebooks, apps for iPhone, iPad, Windows, Android, Mac, PC and audiobooks. I will be quick to warn you that this is not similar to Amazon.com. The store does not sell physical products not even Kindle devices. The Kindle devices displayed on the website merely refers you to the Amazon International page and other authorised retailers. Amazon Australia sells a wide range of ebooks from all genres. You can also get Kindle support and manage your content and devices. Customer reviews aid in making sound decisions when purchasing products.
For the latest ebooks, apps and audio books, visit Amazon Australia's online store.
Price – 9/10
Amazon’s items are fairly priced. The store occasionally offers promotions with discounts, as much as 70% off certain items. You can load up your Kindles with bestselling ebooks without spending too much.
Delivery Policies – 10/10
There’s nothing much to discuss about delivery since all products sold are digital items. All ebooks, songs and apps can be downloaded instantly upon purchase.
Payment Methods – 8/10
Amazon Australia accepts Visa, Master Card and American Express.
The store may contact your bank when you place your first order to confirm whether your credit card is valid. This may cost $1.00
Reliability – 10/10
The store is a part of Amazon, the world’s largest online retailer. So, you don’t have to worry about getting cheated. Amazon Australia is a reliable online store that ensures that its customers credit card information is safe by using SSL software to encrypt data. When confirming an order, the store only reveals the last four digits of your credit card number. Amazon also provides tips on how to handle passwords and online accounts.
Returns – 9/10
Refunds are issued based on how you purchased your item and how long you’ve had it. If you purchased an item using a credit card, your refund will be made to your credit card. The store does not issue refunds for items purchased using Promotional Certificates. Amazon assures its customers that refunds are processed immediately, but may take 2-3 business days to reflect on your credit card statement.
Customer Service – 8/10
You can communicate with a customer service representative by email, phone or chat. However, before you do that, exhaust the help options by answering a number of questions provided on the website.
Amazon Australia provides a wide range of ebooks, mp3s and apps. The store offers promotions with discounts on certain items. It is a reliable online store that is committed to protecting its customer’s information. However, some customers are disappointed that Amazon Australia does not offer more products.